The DPO Pay Shopify app allows merchants to securely accept local and international payments directly from their Shopify store using the DPO Pay platform.

This plugin connects your Shopify checkout to DPO Pay, enabling a smooth and secure payment experience for your customers without custom development.

Overview

With the DPO Pay Shopify integration you can:

Accept credit and debit card payments
Support multiple payment methods across Africa
Process local and cross-border transactions
Provide a secure hosted checkout experience
Manage payments through your existing DPO Pay merchant account

The plugin is free to install. Standard DPO Pay transaction fees apply.

What You’ll Need

Before installing the plugin, make sure you have:

An active DPO Pay merchant account (sandbox or live)
Your DPO Pay API credentials
Access to your Shopify store admin panel
Basic store configuration completed in Shopify

If you don’t yet have a DPO Pay account, please contact the DPO Pay onboarding team to get started.

Installation Guide

Step 1 – Install the App

Log in to your Shopify admin panel
Visit the Shopify App Store
Search for “DPO Pay”
Click Install App

Once installed, the DPO Pay configuration screen will appear inside your Shopify dashboard.

Step 2 – Configure Your Credentials

After installation:

Open the DPO Pay app from your Shopify admin
Enter your merchant details and API credentials
Select your environment (Sandbox or Live)
Save the configuration

Your store is now connected to the DPO Pay platform.

Step 3 – Enable the Payment Method

Navigate to Settings → Payments in Shopify
Locate DPO Pay under available payment providers
Activate the gateway
Save your changes

DPO Pay will now appear as a payment option during checkout.

Customer Experience

Once enabled, your customers will follow this flow:

1. Create Order

Customers add items to their cart and proceed to checkout.

2. Select Payment Method

At checkout, the customer selects DPO Pay as the payment option.

3. Complete Payment

The customer is redirected to the secure DPO Pay payment page to complete the transaction.

4. Order Confirmation

After successful payment, the customer is returned to Shopify with a confirmed order status.

Supported Features

Secure hosted payment page
Multiple payment methods
Transaction status updates
Order confirmation handling
Support for refunds via Shopify admin
Compatible with Shopify standard checkout

Troubleshooting

Common Issues

Payments not appearing in Shopify

Confirm your API credentials are correct
Ensure the correct environment (Sandbox/Live) is selected
Verify that DPO Pay is enabled in Shopify payment settings

Customers cannot see DPO Pay at checkout

Check that the gateway is activated
Confirm currency and region settings
Make sure test mode is disabled for live transactions

Frequently Asked Questions

Is the plugin free?
Yes. The Shopify app is free to install. Standard DPO Pay processing fees apply.

Which countries are supported?
DPO Pay supports multiple African markets and international card payments.

Can I test before going live?
Yes – use your DPO Pay sandbox credentials to perform test transactions.

Support

If you need help configuring or using the plugin, please contact:

DPO Pay Support: [email protected]
Developer Documentation: DPO Pay API Docs